Call 311 for assistance with non-emergency City Services and for information on events, programs and agencies within the City of Chicago. Our 1st Ward Office is also available to report and follow-up on City Services by calling (872) 206-2685 or via our website. To learn more about 311 City Services, click here.

Additionally, with the CHI 311 website and mobile app, you can create new service requests; check the status of existing requests and the time it will take to resolve; snap a photo and submit it with a request to improve accuracy; map requests to help pinpoint a location; create an account to track service requests and get local, relevant information, etc.

Residents can submit requests to address an array of issues, including but not limited to: potholes, tree trimming, water on the street, street or alley light outages, garbage and recycling bin requests, abandoned vehicles, sewer inspections, graffiti removal, rodent baiting, sidewalk survey/repairs, bike lane cleaning, etc.